* Free shipping on all orders of $75 or more *
DATA COLLECTION AND STORAGE
Serendipity Skincare may collect personal information about you when you register with Serendipity Skincare or place an order for its products. Your personal information may be collected, used and disclosed by Serendipity Skincare for the following purposes:
DATA USAGE AND ACCURACY
Any personal and non-personally identifiable information which you provide through this website or which Serendipity Skincare collect shall be used for statistical and marketing purposes, processing your order, managing your account, responding to any comments or questions you may have and, if you agree Serendipity Skincare may occasionally contact you by email you about forthcoming events, products and promotions. Serendipity Skincare will endeavour to ensure that reasonable steps are taken to create accurate records of any personal information you provide through this website. However, we do not assume responsibility for confirming ongoing accuracy of your personal information. Should any of your personal details change, or should you no longer wish to receive communications from us, you may update your details or choose to opt-out at any time by visiting "My Account" page. Alternatively, please contact our customer services team on +61 03 9673 1403 (our lines are open Monday to Friday 9am-5pm A.E.T.) or email us at email@example.com stating your exact name, email address and postal address. If you advise us that your personal information is no longer accurate we will make corrections so far as is practicable. Please update your records if any of the information you submitted during registration changes.
SUBJECT ACCESS REQUESTS
You have a right to request a copy of the personal information Serendipity Skincare holds on you unless there is an exception which applies under the Privacy Act 1988 (Cth), such as where Serendipity Skincare has a legal duty of confidentiality or non-disclosure. If you would like a copy of this information please write to address set out below. Serendipity Skincare may charge a reasonable fee for providing access to the Personal Information it holds about you. However, Serendipity Skincare will not charge you for merely lodging a request to access. Serendipity Skincare 8 Phillip Court Port Melbourne, VICTORIA 3207 AUSTRALIA If Serendipity Skincare refuses to provide you with access to the Personal Information Serendipity Skincare holds about you, Serendipity Skincare will provide you with reasons for the refusal and inform you of any exceptions relied upon under the Privacy Act 1988 (Cth).
DISCLOSING INFORMATION TO THIRD PARTIES
Serendipity Skincare uses other companies to perform functions on their behalf in relation to the purposes included within this policy. Such functions include credit/debit card validation and authorization, webhosting, data analysis, order fulfilment and mailings. Any third party used by Serendipity Skincare may be provided with access to your personal information, but only where this information is relevant for them to perform their functions. Your information shall not be used for any other purpose. Serendipity Skincare always stipulates that third parties adhere to the same procedures that we follow with respect to your personal information.
These cookies do not store any personal information. You will need to enable cookies in order to use or website; this will allow you to register your details and to make purchases.
Serendipity Skincare takes the privacy of our customers very seriously and we are committed to protecting the security of your data, both on and off line. For security reasons Serendipity Skincare strongly recommends that you do not send credit card numbers by standard email and only use the secure facility provided on our website. Although Serendipity Skincare does its best to protect any personal information which you submit, the internet is not completely secure and as such we cannot guarantee the security of your data submitted to Serendipity Skincare through this website or any Application, any transmission is at your own risk.
When you shop on Serendipity Skincare’s website, we ask you to input personal information such as your name, e-mail address, billing address, delivery address, telephone number, product selections and credit/debit card information. When you submit your personal information on this website you will be asked to consent to the processing and transfer of your personal information at the checkout stage, as set forth in this policy.
8 Phillip Court
Port Melbourne, VICTORIA 3207